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Administrators cannot connect to Endpoint Security Server Technical Level
Symptoms
  • The administrator cannot access Endpoint Security Server.
  • SICTUNNEL is terminated and restarted every couple of minutes.
  • cptnl debug shows:
    [CPTNL 13802 4135225088]@cpesam-00-01[21 Oct 15:28:28] CPTNL: Wed Oct 21 15:28:28 2020
    malloc failed: Cannot allocate memory
    HuffmanNode::operator new: failed to allocate memory using fw_malloc.
Cause

SICTUNNEL is using too high memory by fwasync.


Solution
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