"Failed to create configuration due to dehydrated Microsoft account" error message when onboarding Harmony Email and Office

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Technical Level

Solution ID	sk172906
Technical Level
Product	Harmony Email & Collaboration
Version	1.0
Date Created	19-Apr-2021
Last Modified	24-May-2021

Symptoms

Cause

A minimum of one Microsoft 365 tenant is in dehydrated mode (compressed state mode).

Solution

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