Support Center > Search Results > SecureKnowledge Details
EPMAAS Server is unable to send mails via user's SMTP server Technical Level
Symptoms
  • When configuring the email settings in SmartEndpoint and clicking on the “Send test email” button, it completes with a failure, or the test email does not received.

  • One or both of the following errors are received:
    Error: "534 5.7.14 SMTP Protocol Error".
    Error: "550 5.7.60 SMTP Client does not have permissions to send as this sender"

Solution
Note: To view this solution you need to Sign In .