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Endpoint Security Clients may disconnect after an upgrade of the Endpoint Security Server Technical Level
Symptoms
  • Endpoint Security Clients may disconnect after installing R81 Jumbo Hotfix Take 13 or 17 on an Endpoint Security Server that was upgraded from R80.40 or lower version.

  • The UEPM Apache port is reconfigured to 4434 and Gaia Portal port to 443.

  • The Endpoint Security Client's %PROGRAMDATA%\CheckPoint\Logs\cpda.log file shows:

    Failed curl_perform, error: 35 (== SSL connect error) [CHTTPCall_curl::sendReq_internal]
    CURL error description: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol [CHTTPCall_curl::sendReq_internal]
Solution
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