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"Internal error occurred. Please contact your Cloud Services provider (1300)" error while adding a CloudGuard Edge VNF to Quantum Spark Portal (SMP) Technical Level
Symptoms
  • "Internal error occurred. Please contact your Cloud Services provider (1300)" error while adding a CloudGuard Edge VNF to Quantum Spark Portal (SMP)
Cause
Quantum Spark Portal (SMP) grabs the same MAC address for all VNF appliances.
A unique identifier is being generated during the first boot of the CloudGuard Edge VNF. The new identifier is being set only after additional reboot.
Solution
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