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SmartConsole intermittent login issues due to implicit SmartProvisioning load Technical Level
Symptoms
  • Inability to login to SmartConsole intermittently. Reboot solves the issue, but only for a short time.
  • Stack trace shows calls to this method: "CUpdateRoboStatusCommand::Execute()" followed by repeated "FWM mainloop wasn't available" logs. Logs appear in these folders: For a single-domain environment:$FWDIR/log/fwm.elg For a multi-domain environment: $MDS_FWDIR/log/mds.elg
Cause
By default, SmartProvisioning components are enabled in a Security Management Server environment (single-domain) - even if SmartProvisioning is not in use.
In a Multi-Domain Management environment, these components are disabled by default.
In some scenarios, the load generated by these components causes login issues.


Solution
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