Support Center > Search Results > SecureKnowledge Details
Policy installation on a 1500 appliance fails with the error "Memory allocation problem in Policy installation function" Technical Level
Symptoms
  • "Memory allocation problem in Policy installation function" error, policy installation fails.
  • The user may sometimes see "Policy install commit function was unsuccessful due to timeout."
  • $FWDIR/log/sfwd.elg shows:
    [sfwd 4689 4159512592]@FW-Thessaloniki[9 Oct 14:49:31] CBinaryLogFile::ReplaceMemToFileStringID: MemId: 3686 FileId 2 location 0xe805acec
    [sfwd 4689 4159512592]@FW-Thessaloniki[9 Oct 14:49:31] CBinaryLogFile::ReplaceMemToFileStringID: MemId: 23 FileId 22 location 0xe805ad24
    [sfwd 4689 4159512592]@FW-Thessaloniki[9 Oct 14:49:31] CBinaryLogFile::ReplaceMemToFileStringID: MemId: 23 FileId 22 location 0xe805ad28
    [sfwd 4689 4159512592]@FW-Thessaloniki[9 Oct 14:49:31] CBinaryLogFile::ReplaceMemToFileStringID: .
    [sfwd 4689 4159512592]@FW-Thessaloniki[9 Oct 14:49:31] CBinaryLogFile::ReplaceMemToFileStringID: mem string id is null
    
  • fw commands such as fw stat are stuck.

Solution
Note: To view this solution you need to Sign In .