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RSA integration using SAML not working Technical Level
Symptoms
  • RSA integration using SAML (Security Assertion Markup Language) protocol does not work as expected.
  • The client receives a 500 notice about the Mobile Access Portal page: "This page isn't working 'example.domain.com' is currently unable to handle this request. HTTP ERROR 500"
  • httpd debug shows:
    simplesamlphp ERR [b92dfd5418] SimpleSAML\\Error\\Error: UNHANDLEDEXCEPTION, referer: 'example.domain.com'
Cause
An SAML assertion error is taking place and it cannot be handled. In addition, the client receives a 500 notice about the Mobile Access Portal page. This suggests that the assertion error arriving at the gateway is wrong / potentially corrupted.

A root cause is that there is a difference in the certificate string before and after we read it from the received metadata.


Solution
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