Introduction Availability List of Resolved Issues Manual Installation

Uninstall SmartConsole Extension Installation Tests What's The Story (WTS)

Topology Usage Revision History

 

Introduction

HealthCheck Point (HCP) is a self-updatable suite of tools for:

• Tests: Assesses the health of your system
• WTS (What's The Story): Provides a timeline of critical and informative events occurred on the system
• Topology: Visualize the Firewall topology

HealthCheck Point supports all Gaia versions starting from R80.10.

 

Availability

Product	Update #	Release Date	Download package
Quantum Security Gateways Quantum Maestro Quantum Scalable Chassis VSX Management Servers Multi-Domain Servers	Update 11 - Take 58	18 Sep 2022	(TAR)

 

List of Resolved Issues and New Features per Update for HCP

ID	Description
Update 11 - Take 58 (18 Sep 2022)
HCP-6	NEW: Added a test that checks if tables reached their limits.
HCP-510	NEW: Added the "--domain" option to collect reports for a single domain.
HCP-531	NEW: Added the Feature compatibility - VSX test.
HCP-530	NEW: Added the "snmp configuration" option for the Feature compatibility - VSX test.
HCP-517	Updated the Feature Compatibility test.
HCP-499	SmartConsole may not provide the HCP report for a cluster member object.
HCP-504	The URL Filtering test may fail with an exception.
HCP-500	The VSX Hardware Utilization test may fail with an exception.
HCP-502	Improved the SSD Health test.
HCP-511	The ICA test may fail false positive on a Multi-Domain Log Module (MLM).
HCP-518	The Distribution test may incorrectly pass if the "dxl stat" command failed.
HCP-522	The Templates Efficiency test may fail with an exception.
HCP-543	The MTU test may fail with an exception in an MDPS environment.
Update 10 - Take 57 (20 Jun 2022)
HCP-66	NEW: Added a test that checks whether the hardware is utilized efficiently.
HCP-264	NEW: Added a test to verify the SSD SMART health.
HCP-72	UPDATE: Added a section in the report which displays installed software versions.
HCP-460	UPDATE: The Local Logging Monitor Test will now check for failures in the past.
HCP-462	UPDATE:  Major improvement in test loading time on VSX systems. Changed the "hcp -l" output table. It will now display all tests except the tests disabled in configuration.
HCP-431	The "Failed creating HTML report" error is displayed after running HCP.
HCP-433	The output table of the Scalable Platforms Features Compatibility Test is broken.
HCP-440	Running the "hcp -v" command in the VS context does not show the HCP Take number.
HCP-441	Running the "hcp --show-last-full" command in the non-VS0 Virtual System context may fail with an error message.
HCP-442	The Software Provision Test incorrectly reports about missing AUTOUPDATER packages on some members.
HCP-443	The MSG VLAN Consistency Test may fail with an exception.
HCP-450	The MTU test may fail with an exception related to some bridge interfaces.
HCP-457	The HCP Section icon in the report is not updated correctly.
HCP-464	Virtual System interfaces may be missing in the topology tab of a generated report.
HCP-466	Some tests may be shown in the status "Skipped", when running the "hcp --show-last" command with the "only-failed" flag.
HCP-471	HCP SmartConsole Extension cannot fetch the VSX Cluster report.
HCP-458	HCP SmartConsole Extension cannot fetch the Log Server report.
Update 9 - Take 55 (30 May 2022)
HCP-415	UPDATE: Protections Impact test now collects real time PM statistics, and matches protections with the same LSS as the critical protections.
HCP-295	The Connection Distribution test may collect distribution statistics from a wrong source because of a CPView issue.
HCP-375	Arrows in the Topology tab may be missing.
HCP-404	WTS may not show any cluster state event.
HCP-423	MDPS is listed as an unsupported version.
HCP-426	The Static Affinity Test may fail with an exception.
HCP-427	The Memory Usage Test may show an abnormally large command.
HCP-428	Loading an HTML page with the Maestro Orchestrator report may fail.
HCP-453	The Dynamic Objects Database Test may be executed on the Maestro Hyperscale Orchestrator (MHO) and the Management Servers although it should not.
Update 8 - Take 52 (07 Mar 2022)
HCP-332	NEW: The "hcp -r all" report will now automatically include topology, WTS, and charts, no additional flags are needed.
HCP-374	NEW: Added new flags to modify HCP default behavior. Some tests or products can be disabled/enabled:  --disable-test                         --enable-test                        --disable-test-file                --enable-test-file                    --disable-product              --enable-product              --show-disabled-tests      --set-performance-impact                      Note: The "performance-impact" configuration will persist after running the command.
HCP-164	NEW: Added a new test to check if any debug flags are enabled.
HCP-237	NEW: Added an optional flag "-only-failed" for "show-last-full" and "-show-last" to represent only tests with a status not equal to "Passed".
SWSCFG-132	NEW: Added an HCP test to validate if interface errors are present. If any errors are detected, possible solutions will be provided based on the error type.
HCP-225	UPDATE: The "hcp -l" command output is now displayed as a table.
HCP-378	UPDATE: The "hcp -l" and "hcp -r" commands will now load the test faster.
HCP-87	There may be a wrong timestamp in the report.
HCP-167	Added verifications of fwkern.conf file according to sk149412.
HCP-218	The user cannot open the HCP report of the Management Server from SmartConsole because of the wrong UID in the report file.
HCP-328	The FW Configuration File Sanity test may fail on valid parameters.
HCP-240	The "hcp --show-last-full" command takes several minutes to represent very large reports.
HCP-333	The WTS report is not generated correctly, a “Failed to generate WTS report" message is displayed.
HCP-343	When running HCP with the -f flag, a JSON encode/decode error is shown.
HCP-345	The "hcp  --ext-update-reports <gw_name>" command may fail with an exception.
HCP-368	The IDA Sharing Mechanism test may fail with an exception.
HCP-370	The "hcp --ext-update-reports all" command collects reports only from the first 50 Gateways.
HCP-373	The SecureXL Status test may fail with an exception.
HCP-377	Autoupdatercli fails to install HCP on R80.20 Scalable Platforms.
HCP-380	The Core Dumps test may fail with an exception.
Update 7 - Take 49 (17 Jan 2022)
HCP-260	NEW: Added a test to validate Software Provision across Scalable Platforms cluster members.
HCP-291	NEW: Added HCP version and Take number to the HCP report.
HCP-324	NEW: Threat Prevention Heavy Connections test now shows 10 most loaded connections and connections load per instance.
HCP-325, HCP-187	NEW: Added 2 new tables to the Memory Usage test: user space consumption per virtual system total consumption per process (aggregated by name)
HCP-219	NEW: Added a test to check if the ICA certificate expires in less than a year/already expired. Refer to sk158096.
HCP-318	UPDATE: The Processes Memory test was removed. It is now part of the Memory Usage test.
HCP-292	Transceiver EEPROM data may cause an exception in HCP test.
HCP-297	In some scenarios, in a Scalable Platforms VSX environment, HCP may show an exception on test with Global Result option enabled.
HCP-299	Cluster members may appear twice in the test result.
HCP-303	Some zombie processes may not be detected by HCP test.
HCP-307	The SIC test output appears twice in the test result.
HCP-308	The CPView test may fail with an exception.
HCP-314	The Topology graph may fail to generate on systems with numbers or a dot (.) in the name.
HCP-317	The Transceiver test may fail with an exception.
HCP-342	The IDA Tables Mismatch test may fail with an exception.
Update 6 - Take 48 (9 November 2021)
HCP-210	NEW: Added to the Dmesg Errors test to handle the "stalls on CPU" messages.
HCP-209	NEW: Added the Bond Health test which validates that there are no slaves with different aggregator id under the same bond.
HCP-211	NEW: Added ports link integrity test for Maestro Orchestrator.
HCP-160	UPDATE: An error message will be displayed when trying to view report for the Security Management Server if the last report does not exist on the Security Gateway.
HCP-61	On VSX systems, the Topology graph of HCP report either does not display or shows incorrect information.
HCP-230	In some scenarios, the IDA Tables Limit test takes more than 5 seconds to run.
HCP-206	In some scenarios, the SecureXL Status test shows status [EXCEPTION].
HCP-224	In some scenarios, the SIC test may be skipped the Security Gateway connected to a Multi-Domain Management Server.
HCP-223	The "hcp --ext-update-reports all" command is not working properly on Multi-Domain Management environment.
HCP-208	The "FW Configuration File Sanity" report raises exception on some appliances like 16600t.
HCP-214	HCP "Core Dumps" may crash if there are broken headers in core dump archive.
HCP-207	The Feature Compatibility test may fail when "smo image auto-clone" is enabled.
HCP-205	In some scenarios, SmartConsole fails to open reports from the Management machine.
Update 5 - Take 46 (20 October 2021)
HCP-151	NEW: Added perf reports summary table to the CPU spikes performance test (listing top functions and processes during latest spikes).
HCP-158	NEW: Added HCP test to verify the IPv4 forwarding flag on FireWall interfaces.
HCP-106	NEW: Added HCP test to verify MTU values on FireWall interfaces.
HCP-30	NEW: Added basic filters and date navigation to What's The Story.
HCP-153	NEW: Added hostname and date to the report file name Added purge ability to delete old reports (archive are saved up to 10, and last reports the last one only).
HCP-198	NEW: Added new Threat Prevention Heavy Connections test.
HCP-192	NEW: Added new Threat Prevention tests to automate and improve the investigation of Threat Prevention performance issues.
HCP-202	NEW: Added the Threat Prevention protections impact test.
HCP-163	NEW: Added 3 new tests to the HCP tool: "IDA tables instances mismatch" - To check the number of mismatches between Identity Awareness kernel tables instances. "IDA tables limit" - For each Identity Awareness kernel table, to make sure the peak value is approaching the limit. "IDA tables mismatch" - To check the number of mismatches between Identity Awareness kernel tables.
HCP-193	In some scenarios, the connectivity to User Center may fail.
HCP-50	Improved the loading time of What's The Story events.
HCP-107	Local Logging test may fail even when remote logging setup is configured correctly.
HCP-166	The hcp.elg log file may show exceptions on some tests even if they did not run on the environment.
HCP-149	Typo in the Transceivers test.
HCP-38	When running HCP with custom VS "-c" flag, the VS number is displayed incorrectly in SmartConsole report.
HCP-162	HCP does not display a message when What's The Story does not contain events.
HCP-150	In some scenarios, the File Descriptors test fails with exception.
HCP-168	In some scenarios, after running HCP fails with error related to cpdiag stats.
HCP-188	Disabled WTS (What's The Story) and Topology when the specific test runs, unless specifically indicated that it should run WTS / Topology.
Update 3 - Take 44 (13 June 2021)
HCP-24	NEW: Added timestamp to HTML report.
HCP-16	NEW: Added the Transceiver Verifier test that checks that transceivers attached to appliances interfaces are supported.
HCP-82	NEW: Added a new CSV file to allow CPDiag to collect statistics for: Number of times the HCP ran in this environment Passed tests Failed tests Tests score
HCP-67	NEW: Added a new test to examine the SIC status between Security Management and Security Gateway.
HCP-108	NEW: Added event of SNMP send failure to chassis modules to WTS (What's The Story).
HCP-93	NEW: Added a new test that checks Gaia database performance.
HCP-70	NEW: Added Support for HCP Extension on MDS
HCP-76	UPDATE: Search functionality in the HTML report is now under WIP and disabled.
HCP-29	UPDATE: Added the Threshold column to CPView.
HCP-26	UPDATE: WTS (What's The Story) will be displayed the HTML report by default.
HCP-100	UPDATE: Errors previously printed on the screen while tests are running will be printed to the hcp.elg file.
HCP-117	UPDATE: HCP test will alert about custom applications with signatures that may cause performance impact.
HCP-48	UPDATE: Help message is now displayed if the incorrect command syntax entered.
HCP-119	UPDATE: The Local Logging test is now disabled.
HCP-128	UPDATE: Added ability to run the fwkern.conf sanity test on each VS.
HCP-68	SecureXL status is missing in HCP test.
HCP-78	When running HCP with the wrong "-c" parameter, unnecessary blank HTML report is created.
HCP-64	The gexec command has a different default timeout value than hcpexec.
HCP-96	Added more information to compatibility check of Forward Error Correction (FEC) feature.
HCP-97	The local logging test fails when a backup server is configured.
HCP-98	The Distribution test does not run from the Chassis Monitor.
HCP-53	Added core dumps information to WTS (What's The Story).
HCP-43	Cannot move between VSs in ARP CACHE limit test.
HCP-47	Charts tab time shows incorrect time.
HCP-71	The SIM Configuration File Sanity test may fail to find the kernel parameter although it exists.
HCP-89	Long words in the HCP test reports may cause overflow to adjacent table columns.
HCP-79	Added cosmetics fix to MSG Vlans consistency test: replace between the result table titles and add new line at the end of each missing VLAN
HCP-77	The Kernel Crash test shows "PASSED" although there are existing cores dump files.
HCP-129	In some scenarios, the Static Affinity Test fails with exception.
HCP-131	Scalable Platform Clients with ZETCLIENT process is shown as terminated and the Check Point Processes test status displays "ERROR".
Update 2 - Take 29 (18 March 2021)
HCP-18	NEW: Added the Memory Usage (RAM) test, which analyzes the different memory sections and their current usage.
HCP-12	NEW: Added a compatibility test of configured features in Scalable Platform environments (based on sk148074).
HCP-15	NEW: Added --v / -version argument to display the Take number / RPM build of HCP.
HCP-11	NEW: Added ability to see a back trace of core dump files.
HCP-20	NEW: Added a new test that verifies that the distribution configurations between local members and SSMs are consistent.
HCP-13	NEW: Added a new test that confirms that logs are being written to a Log Server and not locally.
HCP-21	NEW: Added the Bond test and Corexl Status on VSX performance tests.
HCP-1	Running HCP on remote members using the "-m" flag is not available in Maestro environments.
HCP-23	Tests that are supposed to run only in Scalable Platform run in all environments.
HCP-17	The FW kern sanity test may fail when using parameter from type "uint".
Update 1 - Take 24 (18 February 2021)
ODU-81	Initial Release

 

Manual Installation (Offline)

HCP is installed automatically on all relevant Check Point devices, if the user allows the Automatic updates download per sk94508.
For users who do not allow automatic updates, HCP can be installed as described below.

Prerequisites: Install the latest Take of the AutoUpdater.
If you have issues with installing Autoupdater, contact Check Point Support for assistance.

 

• Instructions for Security Gateways, VSX, Maestro Hyperscale Orchestrator and Management Servers

  Show / Hide this Section
  
  

  1. Download the latest HCP TAR from the Availability table.
     
     
  2. Run this command in the Expert mode:
     # autoupdatercli install <Full Path to the TAR Package>

  Note: The installation does not require a restart of Check Point services ("cpstop; cpstart") or a reboot. After it is installed, no further action is required. The future updates are be applied immediately.

• Instructions for Maestro Gateways and Scalable Chassis R80.20SP and higher

  Show / Hide this Section
  
  

  1. Download the latest HCP TAR from the Availability table.
     
     
  2.  Copy the TAR to all other members by using the command
     # asg_cp2blades -b all <Full Path to the TAR Package>
     
     
  3. Run this command in the Expert mode:
     # g_all autoupdatercli install <Full Path to the TAR Package>
     
     
  4. Delete the TAR file from your system as it is no longer needed after installation.

Install Validation log

Make sure the package was correctly install.
View the log file located in the /opt/CPInstLog/AutoUpdateLogs/hcp/ directory and make sure the following lines appear:

 <HH:MM:SS>% :  Script /var/log/AutoUpdater/metadata/HealthCheck_Point/hcp/hcp_AutoUpdate/24/product_scripts/hcp_post_verify_action.sh output:
  [INFO] - verification endded successfully
 <HH:MM:SS>% :  Installation succeeded for component hcp
 <HH:MM:SS>% :  ----------------------------------------------------------------------

 

Uninstall

Run this command in the Expert mode: # autoupdatercli revert-completely hcp

Uninstall Validation log

Make sure the package was correctly uninstalled.
View the log file located in the /opt/CPInstLog/AutoUpdateLogs/hcp/ directory and make sure the following lines appear:

[SUCCESS] - Finish running hcp_unregister.sh
<HH:MM:SS>% :  Revert succeeded for component hcp
<HH:MM:SS>% :  ----------------------------------------------------------------------

SmartConsole Extension Installation

Prerequisites:

1. Make sure the HCP package is installed on your Security Management Server
2. Run the "hcp -r all" command at least once on each Security Gateway you want to see the report from.

Activating Extension on Security Management

Adding Extension in SmartConsole

Tests

• Self-diagnostics utility program that executes a set of tests.
  
• Tests scan the system and can detect:
  • Feature/system configuration bad practices
  • Foresee future issues that may affect the system
  • Historical issues that may re-occur
• Provide a comprehensive structured system assessment report:
  • Include each of the tests and a final verdict (Success/Error/Warning)
  • Tests that failed show their findings and suggest a next-step action

     

 

What's The Story (WTS)

WTS tells the story of the system by arranging critical/informative events into a timeline WTS combines events of several processes and services into a single timeline which gives a bird-eye vision WTS become helpful when troubleshooting issues that affected the system but no longer exists (RCA) WTS events can be extended

 

Topology

Visualize the firewall topology in the network Very helpful with complex VSX environments

 

Usage

Default manual run: # hcp -r all --include-wts yes

Syntax:

# hcp {-r | --run} {all | "test 1" "test2" ...} [{-f | --format} <json | table>] [{-o |--output-file} </Path/To/Output-File>]

# hcp {-l | --list-tests} [{-f | --format} <json | table>]

# hcp {-r | --run} [{-m | --members} {all| 2_1-2_3}]   (for Scalable Platforms only)

Parameters:

Parameter	Parameter Status	Parameter Description
-h | --help	Optional	Shows the built-in help and exits
-r {all | "test 1" "test2" ...} --run {all | "test 1" "test2" ...}	Mandatory	Runs all or only the specified HealthCheck Point (HCP) tests
-l |--list-tests	Mandatory	Lists all tests
-s |--silent	Optional	Runs in a silent mode (no stdout)
--show-last	Optional	Shows a full report for the last test
--include-topology {yes|no}	Optional	Includes the topology in the JSON output
--include-wts {yes|no}	Optional	Includes the "What's The Story" information in the JSON output
--include-charts {yes|no}	Optional	Includes the history charts in the JSON output
-o </Path/To/Output-File> --output-file </Path/To/Output-File>	Optional	Specifies the path and name of the output file
-f {json|table} --format {json|table}	Optional	Output display format - JSON, or table (default)
--cli-list-tests	Optional	Shows all available tests
-m {all| 2_1-2_3} --members {all| 2_1-2_3}	Optional	Available on Scalable Platforms / Maestro. Runs the tool on all members.

To view report in CLI: # hcp --show-last | more

To view report in Web browser:

1. Copy the /var/log/hcp/last/hcp_last_report.tar.gz file to your personal computer
2. Extract the TAR content
3. Open the index.html file in your web browser

 

Revision History