Forensics report does not open on the Infinity Portal for SandBlast Agent

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Technical Level

Solution ID	sk171392
Technical Level
Product	Endpoint Security Server, Harmony Endpoint
Version	R80.40
Date Created	04-Jan-2021
Last Modified	13-Jan-2021

Symptoms

Forensics reports do not open, and the user receives this message: "Failed to open attachment, make sure you have permissions and that the attachment was not already deleted".

Cause

The issue is related to Endpoint Cloud Servers.

Solution

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