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"The Log Correlation Unit is not able to read logs from Log server:XX . Please run 'cpstat cpsead' for more information" error appears on SmartEvent Dashboard (legacy) Technical Level
Symptoms
  • When clicking on "details" in the performance details under "Overall status", an error is displayed on the "Correlating logs to events": "The Log Correlation Unit is not able to read logs from Log server: . Please run 'cpstat cpsead' for more information".

  • The $RTDIR/log/cpsemd.elg file shows the "CDBConfiguration::RefreshStatus() - Failed to calculate available DB max size" in large quantities." error.
Cause

This error is displayed when the 'exist JOB' state description code is not 'eJobRunningAllOK'  and state is not completed.


Solution
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