How to find out the Endpoint Security Client versions in use

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Technical Level

Solution ID	sk171292
Technical Level
Product	Endpoint Security Server
Version	R77.30.03 (EOL), R80.20, R80.30, R80.40, R81
Date Created	29-Dec-2020
Last Modified	29-Dec-2020

Solution

To view the Endpoint Security Client versions currently in use in the organization, use the Reporting tab on the Endpoint Management Server.

Using SmartEndpoint:
Navigate to 'Reporting tab > Software Deployment > Versions In Use', and select "Endpoint Security Client Versions".

For example:

Using Web Management:
Under 'Overview > Operational Overview', you will see the "SandBlast Agent Version" widgets.
You may click on the version of interest to see a list of computers using that version.

For example:

web_overview_ver

Alternatively, navigate to the Computer Management tab and use the "Agent Version" filter on the right-side panel.
Note: Use in conjunction with the "Installed" and "Active" filters to filter out computers not in use anymore.

For example:

web_comp_ver

For Standalone Remote Access VPN clients, refer to sk171278.

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

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