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Unable to install policy after migration from R76SP.50 to R80.20SP, error code "0-2000173-3"
Quantum Scalable Chassis, VSX
Platform / Model
41000, 44000, 61000, 64000
After a Scalable Platforms Appliance upgrade from R76SP.50 to R80.20SP, policy install fails with this error code: "0-2000173-3".
A quick review of the directory structure on the relevant SGM shows missing files and folders under the /opt/CPsuite-R80.20/fw1/ main directory.
/opt/CPsuite-R80.20/fw1/CTX/CTX0000X/amw/ext_ioc/cur/sigs/malware_ioc.eng is missing from the specific VS that has the Anti-Malware blade turned on (Anti-Bot or Anti-Virus).
Directories and files were not created during the migration to R80.20SP. As a result, the policy install (using a different code than R76SP.50) looks for the files and fails since these files are not there.