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Management High Availability sync fails with the "NGM failed to import data" error Technical Level
Symptoms
  • Management High Availability sync fails with the "NGM failed to import data" error.

  • Debug of the CPM process shows:

    "ERROR infrastructure.logging.DefaultExceptionLoggerHandlerImpl [XXX]:
    incident [XXX]:
    java.nio.file.FileSystemException: /opt/CPsuite-R80.40/fw1/tmp/XXX: Too many links"
Cause

The temporary directories in /opt/CPsuite-<VERSION>/fw1/tmp/ are not deleted.
As a result, the Linux limitation of 32000 files and directories is exceeded.

These directories are created by the internal "cp_postgres" user and their names are UUID values.
These directories are normally removed at the end of each sync.


Solution
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