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Cannot create a local user account with the lowercase characters 'eval' in the login name in Gaia portal Technical Level
  • Cannot create a local user account that has lowercase characters 'eval' anywhere in the login name or real name using Gaia portal.
    For example: Chevalier

  • "Gaia Web-UI recognized a non-valid input data" error is displayed.

  • This limitation does not exist in CLISH -"set user abc realname "Chevalier"" works.

It is not allowed to create usernames with reserved words, e.g., 'eval', 'apply' etc., in the middle of the username in the WebUI.

This problem was fixed. The fix is included in:

If you choose not to upgrade, Check Point can supply a Hotfix. Contact Check Point Support to get a Hotfix for this issue.
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.
For faster resolution and verification, please collect CPinfo files from the Security Management Server and Security Gateways involved in the case.

Hotfix installation instructions:
Refer to sk168597 - How to install a Hotfix.

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.
Applies To:
  • PRHF-9702 , PRJ-11858 , PRJ-11861 ,

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