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"show package tool" script fails to complete with "Script stopped running due to severe error!" Technical Level
Symptoms
  • The "show package tool" script fails to complete with "Script stopped running due to severe error!" even after following sk164433.

  • Management API logs during the time of the error show: 

    ID: 52 Address: http://127.0.0.1:50277/web_api/show-access-rulebase 
    Encoding: ISO-8859-1 Http-Method: 
    POST Content-Type: application/json 
    Headers: {Accept=[application/json], connection=[keep-alive], 
    Content-Length=[121], content-type=[application/json], Host=[127.0.0.1:50277], User-Agent=[java-api-wrapper], 
    X-chkp-sid=[3iV8Cw7Cd_pwh6pCubcucbeN00sNuRhY_pOnutYl9PY], X-Forwarded-For=[127.0.0.1], X-Forwarded-Host=[127.0.0.1], 
    X-Forwarded-Host-Port=[443], X-Forwarded-Server=[192.168.1.15]} 
    Payload: {"limit":10,"uid":"915832cd-967f-448e-9e23-1548b33ee93a","use-object-dictionary":true,"details-level":"full","offset":50} 
    ... 

  • Output from show_package*.tgz file shows:
    [DATE TIME com.checkpoint.mgmt_api.examples.MyLogger.debug()DEBUG]: Command [show-access-rulebase] uid 915832cd-967f-448e-9e23-1548b33ee93a limit 10 offset 50 SUCCESSFUL
    [DATE TIME com.checkpoint.mgmt_api.examples.MyLogger.debug()DEBUG]: Command [show-access-rulebase] uid 915832cd-967f-448e-9e23-1548b33ee93a : Finished execution of 7 tasks
    [DATE TIME com.checkpoint.mgmt_api.examples.MyLogger.severe()SEVERE]: Error: failed while creating policy package: 'Standard'. Exception: null. Error message: null
    [DATE TIME com.checkpoint.mgmt_api.examples.ShowPackageTool.logoutReportAndExit()INFO]: Script stopped running due to severe error!

Cause

The message is getting truncated and as a result it fails.


Solution
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