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CloudGuard Controller fails to connect to Azure Technical Level
Symptoms
  • CloudGuard Controller fails to connect to Azure.
  • CloudGuard Controller's test connection results in a connection problem.
  • cloud_proxy.elg contains "RequestError: CurlException: curl: (60) SSL certificate problem: unable to get local issuer certificate".
  • The output is correct when the user turns off curl's verification of the certificate with the --insecure option on the curl command or adds this option to the script.

Cause
CloudGuard Controller connects to the Internet via a Security Gateway (a Check Point Gateway or a Gateway from another vendor) that performs HTTPS Inspection. This causes the Azure URL's certificate to be signed by a CA that is not from Microsoft.


Solution
Configure the HTTPS inspection middlebox to bypass / allow connections from Check Point's Security Management Server to Microsoft Azure URLs.

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

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