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Endpoint Security Client consumes high CPU usage of Forensics (EFRService.exe) during Windows updates Technical Level
Symptoms
  • Endpoint Security Client machine experiences slowness during Windows OS updates.
  • Windows Task Manager shows that during the Windows updates process, the Forensics service (EFRService.exe) consumes high amount of CPU resources.
Cause

During the Windows updates process, a lot of operations are being made by the Windows OS. There operations are monitored by the Forensics service causing it to use high amount of CPU resources.


Solution
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