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Mobile access portal fails to load in a VSX environment with error in cvpnd: "Exception: SetDataReader::getField: Could not obtain the requested field - field name is: citrixStrictTicketEnforcement - CVPND aborting" Technical Level
Symptoms
  • Mobile Access stops loading in VSX running R80.30 Jumbo Hotfix Take 217-219 / R80.40 Jumbo Hotfix Take 67-78.
  • Running the command# cvpnrestart shows the following lines in cvpnd.elg:
    [CONF_READ] [CVPN_INFO] CvpnIS::SetDataReader::getField: Obtain the field: 'citrixStrictTicketEnforcement'
    [CONF_READ] [CVPN_ERROR] CvpnIS::SetDataReader::getField: Could not obtain the field: citrixStrictTicketEnforcement
    [ANY] Exception: SetDataReader::getField: Could not obtain the requested field - field name is: citrixStrictTicketEnforcement
    Exception: SetDataReader::getField: Could not obtain the requested field - field name is: citrixStrictTicketEnforcement - CVPND aborting
Cause

The file CVPNDIR/conf/cvpnd_internal_settings.C was not copied from VS0 across all VSs.


Solution
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