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When user is prompted for password to login via Secure Domain Logon (SDL) VPN and he clicks "Cancel", Windows freezes Technical Level
Symptoms
  • When user is prompted for a password to login via Secure Domain Logon (SDL) VPN and he clicks "Cancel", Windows freezes, and a hard reboot is needed.

Solution
Contact Check Point Support to get assistance with this issue.
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.
For faster resolution and verification please collect CPinfo files from the Security Management and Security Gateways involved in the case.

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

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