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No response from Mobile Access portal after uninstalling a Jumbo Hotfix
Technical Level
Solution ID
sk169152
Technical Level
Product
Mobile Access / SSL VPN
Version
R80.20, R80.30, R80.40
OS
Gaia
Platform / Model
All
Date Created
13-Sep-2020
Last Modified
18-Nov-2020
Symptoms
After uninstalling a Jumbo Hotfix, Mobile Access Blade's portal no longer responds.
Problem started after installing one of the below:
R80.40 Jumbo Hotfix Take 78
R80.30 Jumbo Hotfix Take 217
R80.20 Jumbo Hotfix Take 183
Cause
One of the Apache configuration directives installed by the Jumbo hotfix is not removed when the hotfix is uninstalled. The older Apache module does not recognize that directive and refuses to load.
