UserCheck Portal stops working on VSX on non-VS0, after installation of R80.20SP Jumbo hotfix accumulator Take 279/283. The security functionality remains, but the Portal page does not appear.
Users receive a white blank page which endlessly tries to load the UserCheck page with no success.
The direcories under /opt/CPUserCheckPortal/CTX/ for the specific VS are missing. To verify this you can run from expert mode:
# ls -l /opt/CPUserCheckPortal/CTX/There should be a CTX0000<vsid> corresponding folder per Virtual System.For example an expected output of a working VSX setup with 2 Virtual Systems:expert # ls -l /opt/CPUserCheckPortal/CTX/total 8drwxrwxr-x 10 admin root 4096 Aug 19 09:31 CTX00001drwxrwxr-x 9 admin root 4096 Aug 19 09:17 CTX00002
# ls -l /opt/CPUserCheckPortal/CTX/
expert # ls -l /opt/CPUserCheckPortal/CTX/
drwxrwxr-x 10 admin root 4096 Aug 19 09:31 CTX00001
drwxrwxr-x 9 admin root 4096 Aug 19 09:17 CTX00002
During Jumbo Hotfix installation, the corresponding Virtual Systems UserCheck Portal directories were removed.