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Remote Access clients cannot connect to Security Gateway when Multi Factor Authentication (MFA) is enabled
Technical Level
Solution ID
sk168493
Technical Level
Product
Mobile Access / SSL VPN, IPSec VPN
Version
R80.10, R80.20, R80.30, R80.40
Date Created
05-Aug-2020
Last Modified
21-Oct-2020
Symptoms
VPN Remote Access clients that do not support Multi Factor Authentication (MFA), such as Mac OS and iOS, cannot connect as Remote Access clients, if Multiple login options (MFA) is enabled (while older clients can connect without MFA) after an upgrade to: