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"Warning The 'ClusterXL' is not responding. Verify that the Cluster membership is enabled.." cluster status
Technical Level
Solution ID
sk168187
Technical Level
Product
Quantum Security Gateways
Version
R80.10 (EOL), R80.20 (EOL), R80.30 (EOL), R80.40
OS
Gaia
Platform / Model
All
Date Created
22-Jul-2020
Last Modified
29-Dec-2020
Symptoms
Cluster status is: "Warning The 'ClusterXL' is not responding. Verify that the Cluster membership is enabled.." under the "License and status" window, ClusterXL pane.
The Cluster object and all the cluster members' statuses are green.
SIC communicates with the Cluster.
There is no actual impact on the Cluster
When the user runs the following command from R80.X Management to R77.30 Security Gateways, the following error appears:
[Expert@xxx:0]# cpstat -h 172.30.xx.xx ha -f all
Request-Reply mismatch:Request type = Integer, 16 bit, Reply type = Unsigned, 16 bit
Another way to verify the issue is to collect $CPDIR/conf/ha.cps from the relevant Security Gateway.
If the value :"SIMPLE-OID, "HA identifier", 8, INT16" the issue is present.
