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"Warning The 'ClusterXL' is not responding. Verify that the Cluster membership is enabled.." cluster status Technical Level
Symptoms
  • Cluster status is: "Warning The 'ClusterXL' is not responding. Verify that the Cluster membership is enabled.." under the "License and status" window, ClusterXL pane.

    ClusterXL status

  • The Cluster object and all the cluster members' statuses are green.

    GW statuses on SMC

  • SIC communicates with the Cluster.

  • There is no actual impact on the Cluster

  • When the user runs the following command from R80.X Management to R77.30 Security Gateways, the following error appears:
    [Expert@xxx:0]# cpstat -h 172.30.xx.xx ha -f all
    Request-Reply mismatch:Request type = Integer, 16 bit, Reply type = Unsigned, 16 bit
  • Another way to verify the issue is to collect $CPDIR/conf/ha.cps from the relevant Security Gateway. If the value :"SIMPLE-OID, "HA identifier", 8, INT16" the issue is present.
Solution
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