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"An unexpected error occurred" message displayed when clicking on 'View Current Status' in SmartEndpoint Overview tab
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Technical Level
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| Solution ID |
sk167176 |
| Technical Level |
|
| Product |
Endpoint Security Server |
| Version |
R80.40 |
| Date Created |
04-Jun-2020
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| Last Modified |
12-Nov-2020
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Symptoms
- "An unexpected error occurred" message displayed when clicking on 'View Current Status' in SmartEndpoint Overview tab.
- From %LOCALAPPDATA%\CheckPoint\SmartEndpoint_Logs\R80_40\SmartEndpoint_Logs.txt
[ERROR] [ExceptionViewer.WriteExceptionToLog]: -->Exception: An unexpected error occurred
-->
-->Exception: The given key was not present in the dictionary.
--> at System.Collections.Generic.Dictionary`2.get_Item(TKey key)
at CP.UEPM.GuiIS.CommonControls.DetailsTypesConverter.ToString(DetailsTypes type)
at CP.UEPM.GuiIS.CommonControls.EmonReportPagedDetailsList.ToggleColumns(List`1 listToVisible)
at CP.UEPM.GuiIS.CommonControls.EmonReportPagedDetailsList.SetTheme()
at CP.UEPM.GuiIS.CommonControls.EmonReportPagedDetailsList.Initialize(EmonReportType reportType)
at CP.UEPM.GuiIS.CommonControls.PagedEmonReportDetailsHelper.RefreshDetailsByParameter(EmonReportPagedDetailsList& details, EmonRequestWhereInput whereInput, EmonReportType reportType, String dn)
at CP.UEPM.GuiIS.CommonControls.PagedEmonReportDetailsHelper.RefreshDetailsByParameter(EmonReportPagedDetailsList& details, INodeItem node, EmonRequestWhereInput whereInput, EmonReportType reportType)
at CP.UEPM.GuiIS.CommonControls.PagedEmonReportDetailsHelper.RefreshDetails(EmonReportPagedDetailsList& details, INodeItem node, String alertName, EmonReportType ReportType)
at CP.UEPM.GuiIS.CommonControls.OverallStatusEndpointsControl.RefreshByAlertKey(String alertKey, EmonReportType reportType)
at CP.UEPM.GuiIS.CommonControls.EndpointsControlDialog.EndpointsControlDialog_DataContextChanged(Object sender, DependencyPropertyChangedEventArgs e)
at System.Windows.FrameworkElement.RaiseDependencyPropertyChanged(EventPrivateKey key, DependencyPropertyChangedEventArgs args)
at System.Windows.FrameworkElement.OnDataContextChanged(DependencyObject d, DependencyPropertyChangedEventArgs e)
at System.Windows.DependencyObject.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.Framework
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