SandBlast Mobile dashboard devices export encrypted CSV file

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Technical Level

Solution ID	sk166675
Technical Level
Product	Harmony Mobile
Version	All
Date Created	26-May-2020
Last Modified	26-May-2020

Symptoms

SandBlast Mobile Dashboard devices export encrypted CSV file.
Note: SandBlast Mobile connector is installed in the environment.

Cause

The CSV file is generated by the relevant data execution from the database. That data stored in the database is encrypted. The SandBlast Mobile Dashboard UI decrypts that data in order to display it in a meaningful way. However, since the CSV file is generated from the database directly, and since the SandBlast Mobile connector is installed, the data remains encrypted.

Solution

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