Cannot create new tasks because of old uncompleted tasks in task notification panel

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Technical Level

Solution ID	sk166455
Technical Level
Product	Security Management, Multi-Domain Management
Version	R80.10, R80.20, R80.30, R80.40
OS	Gaia
Date Created	08-Jun-2020
Last Modified	24-Nov-2020

Symptoms

Cannot create new tasks, for example domain creation, full sync, etc.
In some cases, the process gets an exception, but the task remains forever in the SmartConsole until the user removes it.

Cause

Tasks are shown as in progress without becoming completed (Success or Failure) in task notification panel.

Solution

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