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Logging into SmartConsole fails and administrators are disconnected Technical Level
Symptoms
  • Logging into SmartConsole fails.
  • Administrators currently logged in are disconnected.
  • High CPU of CPM_SOLR process.
  • Debug from sk160272 shows the query with the longest duration is GetSessionAggregatorsInternal or GATEWAY_AGGREGATOR_NO_HOSTS.
Solution
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