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web_api_show_package.sh fails with "Read timed out" error Technical Level
Symptoms
  • web_api_show_package.sh fails with "Read timed out" error

  • The following error can be found in the show_package-(date).elg:
    ERROR: Could not connect to API server, check 'api status' for more details. Error message: Read timed out

  • The output tar.gz file contains a list of JSON and HTML files, some of them contains the expected output. Some contains error:
    "Domain: XXXX
    Package: XXXX
    Layer: XXXX
    Failed to create layer. For more information, please refer to the log file in the output tar file."


  • The following error can be viewed in api_debug log:
    ERROR com.checkpoint.management.web_api.utils.WebApiCommandExceptionUtils.getErrorReply:110 [qtp-652317078-67863] -
    javax.xml.ws.soap.SOAPFaultException: An internal error has occurred.
    at org.apache.cxf.jaxws.JaxWsClientProxy.invoke(JaxWsClientProxy.java:161)
    ...
Solution
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