Support Center > Search Results > SecureKnowledge Details fails with "Read timed out" error Technical Level
  • fails with "Read timed out" error

  • The following error can be found in the show_package-(date).elg:
    ERROR: Could not connect to API server, check 'api status' for more details. Error message: Read timed out

  • The output tar.gz file contains a list of JSON and HTML files, some of them contains the expected output. Some contains error:
    "Domain: XXXX
    Package: XXXX
    Layer: XXXX
    Failed to create layer. For more information, please refer to the log file in the output tar file."

  • The following error can be viewed in api_debug log:
    ERROR [qtp-652317078-67863] - An internal error has occurred.
    at org.apache.cxf.jaxws.JaxWsClientProxy.invoke(
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