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Check Point logo appears in Media Encryption User Check messages instead of configured custom logo
Technical Level
Solution ID
sk166033
Technical Level
Product
Harmony Disk and Media Encryption, Endpoint Security Client
Version
All
OS
Windows
Date Created
28-Mar-2020
Last Modified
31-Mar-2020
Symptoms
Check Point logo appears in Media Encryption User Check messages instead of the configured custom logo
Cause
Each time the user logs into the system, the Endpoint client (DA) tries to download the logo image from the server (even if this user was already logged in before and the image was stored locally).
