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"The package was not downloaded. make sure you are connected to the server" error when uploading package Technical Level
Symptoms
  • Cannot upload initial package in Offline group after upgraded server from R77.30 series to R80.x, even added the option "--include-uepm-msi-file" when migrating.
  • "[error] The package was not downloaded, make sure you are connected to the server" is displayed in SmartConsole.
Cause
Because the node type value of R77.30 server of Offline group is still remains.
In R77.30, the Offline group had its own type with code 16, which meant OFFLINE_ROOT_GROUP. But in R80.x version, using code 1 in database.


Solution
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