Logs are missing UserCheck Reference ID

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Technical Level

Solution ID	sk165355
Technical Level
Product	URL Filtering
Version	R80.10, R80.20, R80.30, R80.40
OS	Gaia
Date Created	22-Feb-2020
Last Modified	05-Aug-2020

Symptoms

Logs do not contain the "UserCheck Reference" ID. (Custom UserCheck message is being used.)
The "Reference:" field is not the last line in the UserCheck message.

Cause

Check Point stores all text that comes after "Reference:". This might include any additional strings, which might result in the logs being unsearchable.

For example:

Solution

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