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Logs are missing UserCheck Reference ID
Technical Level
Solution ID
sk165355
Technical Level
Product
URL Filtering
Version
R80.10, R80.20, R80.30, R80.40
OS
Gaia
Date Created
22-Feb-2020
Last Modified
05-Aug-2020
Symptoms
Logs do not contain the "UserCheck Reference" ID. (Custom UserCheck message is being used.)
The "Reference:" field is not the last line in the UserCheck message.
Cause
Check Point stores all text that comes after "Reference:". This might include any additional strings, which might result in the logs being unsearchable.