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High CPU on waagent on Azure Gateway
Technical Level
Solution ID
sk165055
Technical Level
Product
CloudGuard Network for Azure
Version
R77.30 (EOL), R80.10 (EOL), R80.20, R80.30
Platform / Model
Azure
Date Created
06-Feb-2020
Last Modified
10-Mar-2020
Symptoms
High CPU on Azure Gateways.
Error in waagent.log: "ERROR HostGAPlugin: Exception Put VM status: [000009] HostGAPlugin: Failed PageBlob clean-up: 503, Service Unavailable,"
Random VPN failures due to lack of resources.
Cluster failovers on Azure HA clusters caused by missing processed CCP packets.
waagent, python, or fw_full process take up 100% CPU on the Gateway.
Cause
The Microsoft Azure Linux Agent (waagent) is attempting to upgrade the waagent or is attempting to install a Linux extension to the CloudGuard for Azure Virtual Machines (Gateway, High Availability, VMSS, Management, MultiDomain Server).