SmartConsole shows "No license" and "Contract is expired" for IPS, Application Control and URL Filtering blades in VSX

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Technical Level

Solution ID	sk164917
Technical Level
Product	VSX, IPS, Application Control, URL Filtering
Version	R80.10 (EOL), R80.20 (EOL), R80.30 (EOL)
OS	Gaia
Date Created	29-Jan-2020
Last Modified	05-Apr-2022

Symptoms

On VS0 users see:

cat $FWDIR/ips/update/ips_status.C
        :app_subscription_expiration_date ("Sat Jul 29 00:00:00 2021")
        :app_subscription_enforcement_status (valid)
        :app_subscription_status (valid)
        :app_subscription_description ("Contract is up to date.")

On the problematic VS users see:

cat $FWDIR/ips/update/ips_status.C        
        :app_subscription_expiration_date ("Thu Jan  1 00:59:59 1970")
        :app_subscription_status (expired)
        :app_subscription_enforcement_status (expired)
        :app_subscription_description ("Contract is expired.")

SmartConsole shows "NO license" on IPS blade.

Cause

Contract file last modified time attribute synchronization issue between VS0 and Virtual Systems.

Solution

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