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Captive Portal cannot be opened Technical Level
Symptoms
  • Captive Portal cannot be opened.
  • When running ps aux | grep httpd, there is no NAC portal and you have defunct httpd process: [httpd] < defunct >
  • The /opt/CPNacPortal/logs/httpd.pid file does not contain the PID of the Captive Portal.
    To check: # ps aux | grep $(cat /opt/CPNacPortal/logs/httpd.pid) | grep -v grep
Cause

The /opt/CPNacPortal/logs/httpd.pid file is corrupted.


Solution
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