High CPU load on the Security Gateway due to abandoned CPView sessions

Support Center > Search Results > SecureKnowledge Details

Technical Level

Solution ID	sk164238
Technical Level
Product	Quantum Security Gateways, Quantum Security Management
Version	All
OS	Gaia
Date Created	23-Dec-2019
Last Modified	10-Feb-2022

Symptoms

High CPU utilization is observed on the Security Gateway.
"top" command shows multiple instances of "cpview" process (not to be confused with cpviewd), often running for long periods of time (10s of hours), however there is only one user logged into the gateway.

Cause

Abandoned CPView processes continue to run even if the parent tty (SSH session) have been terminated.

Most likely scenario is if an administrator have been logged in into the gateway, and run a CPView session for a long period of time, and SSH connection terminated

Solution

Note: To view this solution you need to Sign In .