High CPU load on the Security Gateway due to abandoned CPView sessions

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Technical Level

Solution ID	sk164238
Technical Level
Product	Security Gateway, Security Management
Version	R80.10, R80.20, R80.30
OS	Gaia
Date Created	23-Dec-2019
Last Modified	24-Dec-2019

Symptoms

High CPU utilization is observed on the Security Gateway.
"top" command shows multiple instances of "cpview" process (not to be confused with cpviewd), often running for long periods of time (10s of hours), however there is only one user logged into the gateway.

Cause

Abandoned CPView processes continue to run even if the parent tty (SSH session) have been terminated.

Most likely scenario is if an administrator have been logged in into the gateway, and run a CPView session for a long period of time, and SSH connection terminated

Solution

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