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Dual Inline Memory Module (DIMM) memory error in Smart-1 appliance
Symptoms
  • After a reboot, the following error message appears:
    Enumerating Boot options...
    Enumerating Boot options...Done
    UEFIO339: The Dual Inlime Memory Module (DIMM) in the memory slot B1 is
    disabled because of initialization errors caused by uncorrectable memory
    errors, invalid configuration, and others.
    Check the System Event Log (SEL) or the Lifecycle Controller Log and replace
    the identified DIMM.

    UEFIOO58: Unrecoverable Memory Error has occurred because a Dual Inline Memory
    Module (DIMM) is not functioning.
    Check the System Event Log (SEL) to identify the non-functioning DIMM, and then
    replace it.

Solution

Contact Check Point Support to open an RMA request. For further information regarding RMA policy click here.

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

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