Advanced upgrade of MDS from R77.30 to R80.30 fails

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Technical Level

Solution ID	sk163798
Technical Level
Product	Multi-Domain Security Management
Version	R80.30, R80.20, R80.10 (EOL)
OS	Gaia
Date Created	03-Dec-2019
Last Modified	05-Dec-2019

Symptoms

Upgrade to R80.x fails with the below error in $FWDIR/log/cpm_for_cpdb-.elg file:
DATE TIME, PID ERROR internal.operation.OperationSvcImpl [qtp-1014431944-108]: caught exception "Administrator admin cannot be deleted while he has open sessions." from class com.checkpoint.management.coresvc.ObjectDeletionException DATE TIME, PID ERROR internal.operation.OperationSvcImpl [qtp-1014431944-108]: caught exception "Administrator admin cannot be deleted while he has open sessions." from class com.checkpoint.management.coresvc.ObjectDeletionException
DATE TIME, PID WARN coresvc.internal.ObjectStoreJpaTransactionManager [qtp-1014431944-108]: rolling back the transaction. stack trace: java.lang.Thread.getStackTrace(Thread.java:1154)
"ERR: cpdb completed with error code '-1'" error in $CPDIR/log/migrate.log file.

Cause

In order for the database import to complete successfully, the target machine needs to be a "clean slate".
Meaning, no administrator had lanched SmartConsole to the new target clean machine.

Explanation: An administrator connecting to the clean machine for the first time might create a session that will later conflict with the session been imported with the database.

Solution

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