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After policy installation on VS0, SGMs state changes to 'Down' or 'Active attention' for approximately 10 minutes Technical Level
Symptoms
  • After policy installation on VS0, all or most SGMs change their state to 'Down' or 'Active attention' state for a period of time of approximately 10 minutes.

  • After a period of time of approximately 10 minutes the SGMs return to their regular Active state

  • The output of 'cphaprob list' on VS0 shows a problem with another Virtual system (other than 0).

  • The output of 'cphaprob list' on the other Virtual system mentioned previously shows that there are no pnotes in problem state

  • Analysis of the $FWDIR/log/fwk.elg file on the other Virtual System mentioned previously shows the following messages:
    [DATE TIME][fw4_1];[vs_5];CLUS-115700-1_03: State remains: DOWN | Reason: Previous problem resolved, Member state has been changed due to issue in Virtual System 0
    [DATE TIME][fw4_1];[vs_5];CLUS-115700-1_03: State remains: DOWN | Reason: Previous problem resolved, Member state has been changed due to issue in Virtual System 5
    [DATE TIME][fw4_1];[vs_5];CLUS-115700-1_03: State remains: DOWN | Reason: Previous problem resolved, Member state has been changed due to issue in Virtual System 0
    [DATE TIME][fw4_1];[vs_5];CLUS-115700-1_03: State remains: DOWN | Reason: Previous problem resolved, Member state has been changed due to issue in Virtual System 5
    [DATE TIME][fw4_1];[vs_5];CLUS-115700-1_03: State remains: DOWN | Reason: Previous problem resolved, Member state has been changed due to issue in Virtual System 0
    [DATE TIME][fw4_1];[vs_5];CLUS-115700-1_03: State remains: DOWN | Reason: Previous problem resolved, Member state has been changed due to issue in Virtual System 5

Solution
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