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Endpoint Security Client "cptrayUI.exe - Bad Image" error message about "igc32.dll" Intel Graphics driver file
Symptoms
  • A "cptrayUI.exe - Bad Image" error message about Intel Graphics driver file, 'igc32.dll", appears when opening Endpoint Security Client "Display Overview" GUI.

Cause

The issue is related to the Intel Graphics driver file, "igc32.dll".


Solution

This is not a Check Point issue. Update the Intel Graphics adapter driver to the latest version.

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

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