"Fixes pre-install validation has failed..." error when Identity Collector fails to update
When trying to update Identity Collector on a client machine, the following error is received:
"Fixes pre-install validation has failed. To prevent system instability, installation will not continue."
The message indicates the location of a CRSValidator.log
Opening CRSValidator.log file, the following error is shown:
"ERROR: Existing inventory file (C:\Program Files (x86)\CheckPoint\Identity Collector\\crs.xml) cannot be updated with the new fixes. The updated inventory file is required for conflict validation of fixes."
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