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Unable to login to SmartConsole with error in cpm.elg: "Couldn't connect to database"
Technical Level
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Solution ID
sk163293
Technical Level
Product
Security Management, SmartConsole / SmartDashboard
Version
R80.10, R80.20, R80.30
OS
Gaia
Platform / Model
All
Date Created
02-Dec-2019
Last Modified
05-Dec-2019
Symptoms
Unable to login to SmartConsole.
Error found in
cpm.elg
: "Couldn't connect to database', errorCode='CP_ERR_DATABASE_CONNECTION', errorFamily='null', messageForUser='null', message='Couldn't connect to database'}"
Solution
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