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Unable to login to SmartConsole with error in cpm.elg: "Couldn't connect to database"
| Solution ID |
sk163293 |
| Product |
Security Management, SmartConsole / SmartDashboard |
| Version |
R80.10, R80.20, R80.30 |
| OS |
Gaia |
| Platform / Model |
All |
| Date Created |
02-Dec-2019
|
| Last Modified |
05-Dec-2019
|
Symptoms
- Unable to login to SmartConsole.
- Error found in cpm.elg:
"Couldn't connect to database', errorCode='CP_ERR_DATABASE_CONNECTION', errorFamily='null', messageForUser='null', message='Couldn't connect to database'}"
Solution
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