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"Traffic Total Bytes" column is empty when exporting data to XLS format
Technical Level
Solution ID
sk162621
Technical Level
Product
SmartEvent / Eventia Analyzer
Version
R80.10, R80.20, R80.30
OS
Gaia
Date Created
02-Oct-2019
Last Modified
13-Jan-2020
Symptoms
When the user exports data to XLS, the "Traffic Total Bytes" column is not populated even though the same data can be seen in the SmartConsole report and PDF export.
Example:
Cause
SmartEvent polls a different location when exporting to XLS vs PDF. This query is missing the "Traffic Total Bytes" field.