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"Traffic Total Bytes" column is empty when exporting data to XLS format Technical Level
Symptoms
  • When the user exports data to XLS, the "Traffic Total Bytes" column is not populated even though the same data can be seen in the SmartConsole report and PDF export.
    Example:

Cause

SmartEvent polls a different location when exporting to XLS vs PDF. This query is missing the "Traffic Total Bytes" field.


Solution
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