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Policy installation fails with "Policy installation failed on gateway. If the problem persists contact Check Point support (Error code: 0-2000117)"
Symptoms
  • Policy installation fails with error:
    "Policy installation failed on gateway. 
    If the problem persists contact Check Point support (Error code: 0-2000117)."
  • In Access Control or Threat Prevention policies, non-ASCII characters are used in rules' names (e.g. Japanese)
Cause

In a rare case, the file local.set file which is sent to gateway during install policy becomes corrupted, and then the gateway fails to read it.


Solution
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