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Fail to load Maestro security groups during initial configuration Technical Level
  • Fail to load Maestro security groups during initial configuration.
  • The following error is displayed: "Failed to load Security Groups: Orchestrator id is missing".

Sync or Downlink cables are not properly connected. 


Do the following:

    1. Check the physical connections (Uplinks, Downlinks, and Sync). If you are using fiber connections, check all transceivers.


  1. Make sure that the Gateways and Maestro Hyperscale appliances are turned on.

  2. Restart Maestro HyperScale.

Refer to the Maestro Getting Started Guide for details.

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.
Applies To:
  • Connecting two Maestro Hyperscale Orchestrators for redundancy.

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