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Fail to load Maestro security groups during initial configuration Technical Level
Symptoms
  • Fail to load Maestro security groups during initial configuration.
  • The following error is displayed: "Failed to load Security Groups: Orchestrator id is missing".
Cause

Sync or Downlink cables are not properly connected. 


Solution

Do the following:

  1. Check the physical connections (Uplinks, Downlinks, and Sync). If you are using fiber connections, check all transceivers.
  2. Example:

  3. Make sure that the Gateways and Maestro Hyperscale appliances are turned on.

  4. Restart Maestro HyperScale.

Refer to the R80.20SP Maestro Getting Started Guide for details.

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.
Applies To:
  • Connecting two Maestro Hyperscale Orchestrators for redundancy.

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