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"WRN: Failed to get key value" error messages during MDS import
Technical Level
Solution ID
sk161273
Technical Level
Product
Multi-Domain Security Management
Version
R80.20
OS
Gaia
Platform / Model
All
Date Created
26-Aug-2019
Last Modified
26-Aug-2019
Symptoms
During MDS ipmort, "WRN: Failed to get key value" warning messages are displayed in /opt/CPshrd-R80.20/migrate-yyyy.mm.dd_hh.mm.ss.log:
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Reading key 'OTP' for path 'SIC'
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] WRN: Failed to get key value
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Reading key 'crldp_initialized' for product 'FW1'
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Key should be read only if product is installed
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Product is installed
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Reading key 'ICAip' for path 'SIC'
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] WRN: Failed to get key value
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Reading key 'FWManagement' for product 'FW1'
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Key should be read only if product is installed
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Product is installed
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Reading key 'FGManagement' for path 'FW1\\6.0'
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] WRN: Failed to get key value
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Reading key 'HighAvailability' for product 'FW1'
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Key should be read only if product is installed
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Product is installed
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Reading key 'HighAvailability' for path 'FW1\\6.0'
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] WRN: Failed to get key value
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Reading key 'Management' for product 'FW1'
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Key should be read only if product is installed
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Product is installed
Solution
These messages are harmless and can be safely ignored.
This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.
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