"WRN: Failed to get key value" error messages during MDS import

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Technical Level

Solution ID	sk161273
Technical Level
Product	Multi-Domain Security Management
Version	R80.20
OS	Gaia
Platform / Model	All
Date Created	26-Aug-2019
Last Modified	26-Aug-2019

Symptoms

During MDS ipmort, "WRN: Failed to get key value" warning messages are displayed in /opt/CPshrd-R80.20/migrate-yyyy.mm.dd_hh.mm.ss.log:

[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Reading key 'OTP' for path 'SIC'
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] WRN: Failed to get key value
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Reading key 'crldp_initialized' for product 'FW1'
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Key should be read only if product is installed
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Product is installed
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Reading key 'ICAip' for path 'SIC'
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] WRN: Failed to get key value
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Reading key 'FWManagement' for product 'FW1'
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Key should be read only if product is installed
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Product is installed
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Reading key 'FGManagement' for path 'FW1\\6.0'
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] WRN: Failed to get key value
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Reading key 'HighAvailability' for product 'FW1'
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Key should be read only if product is installed
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Product is installed
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Reading key 'HighAvailability' for path 'FW1\\6.0'
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] WRN: Failed to get key value
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Reading key 'Management' for product 'FW1'
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Key should be read only if product is installed
[10 Jul 19:15:57] [SystemInfoGatherer::ReadRegistry] Product is installed

Solution

These messages are harmless and can be safely ignored.

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

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