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"Failed to connect to Active Directory using SSL" certificate error when trying to add organization directory scanner in SmartEndpoint Technical Level
Symptoms
  • "Failed to connect to Active Directory using SSL. The SSL certificate is not installed on the Endpoint Security Management server" certificate error when trying to add organization directory scanner in SmartEndpoint when "SSL enabled" option is unchecked.
  • In $UEPMDIR/logs/server_messages.log we have next exception: INFO Dispatcher-Thread-9 - Cannot connect to current search base LDAP:someserver.local:389 on get top level hierarchy. Authentication failed. Possible reasons: (1) The LDAP server is configured to accept only strong authentication such as SSL. (2) The DS requested an operation that requires strong authentication. (FilteredDirectorySearch)
Cause

Active Directory is configured to disable insecure connections.


Solution
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