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"HTTP 500" error displayed in the browser instead of the UserCheck page
URL Filtering, Application Control, Anti-Virus
Platform / Model
"HTTP 500" error displayed in the browser instead of the UserCheck page.
UserCheck page is not shown when traffic is redirected to it.
UserCheck page is not shown when trying to access the page directly.
The following errors are seen in /opt/CPUserCheckPortal/log/error_log:
[:error] PHP Warning: Unknown: open(/opt/CPUserCheckPortal/session/sess_XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX, O_RDWR) failed: No such file or directory (2) in Unknown on line 0
[:error] PHP Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/opt/CPUserCheckPortal/session) in Unknown on line 0
The directory /opt/CPUserCheckPortal/session is missing from the Security Gateway.