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SmartConsole does not show indexed logs due to Indexer process crash
Symptoms
  • SmartConsole does not show indexed logs.

  • Indexer process crashed with the following errors:

    Start reading 127.0.0.1:<date>.log [1547852400] at position 2453324 CBinObjCommon::GetPointerToData: non-32 bit data. Field index: 17 - offset is -1836 - failed to get pointer to data

  • Issue occurs systematically even after removing all .log files from the machine.
    #stopIndexer;startIndexer - raise up the processes for several minutes and then it crashes again.
Solution
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