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No hit counts on R80.10 SmartConsole
Symptoms
  • Hit counts on Smart Console remains at "0".
  • In cpm.elg:
    13/03/19 08:24:38,192 ERROR services.internal.RuleHitCountSvcImpl [taskExecutor-97]: Error - Time out
    13/03/19 08:24:38,193 ERROR services.internal.RuleHitCountSvcImpl [taskExecutor-97]: Exception occurred while trying to get rules hits
    java.lang.Exception: Parse response failed because response=null
Solution
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